Contact Us

If you've got a question about any aspect of caring for your pet, our PetCare Team is here to help. Should you wish to speak to us directly, we can be reached on the below:

AU (+61) 1800 732 573

Monday to Friday 9am-4pm (Sydney Time)

  • Press 1 for Finance & Accounts.
  • Press 2 for Retailer Orders and Professionals Program.
  • Press 3 for Product Feedback and Enquiries.
  • Press 4 for Reception.

NZ (+64) 0800 738 3663

Monday - Friday 9am-3pm

  • Press 1 for Product Enquiries or Complaints and you will be transferred to our Australian Petcare team.
  • Press 2 for Orders, Freight, and Reception.

email: info@realpetfoodco.com

RPF Pet Care

Cyber Safety Update

Every now and then, we receive reports of cybercriminals impersonating Real Pet Food Co in an attempt to deceive our customers and partners.One of the ways they may use to deceive people is sendingfraudulent emailsthatcontain suspicioushyperlinksor request sensitive information. The Real Pet Food Co will never ask you to enter passwords or credentials via email. We will not notify you of changed bank details via email (our bank details have NOT changed). Always verify bank account details directly with us before making any transfers. If you receive a suspicious email or have any concerns,pleasecontact us using the phone numbers listed on our official website. Do not use any contact information provided in the suspicious email itself. For more information on how to protect yourself against cyber threats,you canvisit theAustralian Cyber Security Centre’swebsite athttps://www.cyber.gov.au.

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